Auctions

Setting up your SLC Crowd Counter

Where to rez it, what the colours mean, and when your figures appear. Needs an Auctions Premium plan.

4 min read

The Crowd Counter counts how many people are at your auction while it runs, so you can see whether your slot is working.

It counts, and nothing else. No names, no keys — just a number, and only during your own auctions. Your figures are private to you. The public schedule shows how many auctions run each day, never how many people were at yours.

Setting it up

1.Rez it in the middle of your auction floor. Where you put it matters: it counts everyone within 30 metres of itself, so put it where the crowd gathers rather than off to one side.

2.Touch it and choose Set up. It registers itself and tells you its serial, something like SLC-CC841D7.

3.Open your portal — slcompare.com/portal — go to the Auctions tab and find it under Crowd Counters.

4.Pick which auction it counts for.

It goes orange until you've done step 4, and stays orange for a few seconds after. That's normal — it checks in on its own and picks up your choice without you touching it again. Nothing has gone wrong and there's nothing to redo.

That's it. It starts counting 15 minutes before your next auction and stops 15 minutes after — early enough to see the room filling, late enough to see how fast it empties.

What the colours mean

Colour	Meaning
Orange	Needs something from you — setting up, waiting for you to pick an auction in your portal, or your auction plan doesn't include counting. Touch it and choose Status to see which. If you've just picked an auction, give it a few seconds
Grey	Ready — nothing running right now
Green	Counting. It blinks; if it stops blinking, it stopped counting
Red	Something's wrong — touch it and choose Status

The menu

Only you, the owner, can open it — a counter sits in the middle of a public auction, so anyone else who touches it is told the menu isn't theirs and nothing opens.

SLCompare support can also open it, so we can look at a problem without talking you through every screen. You get a line in your chat whenever we do — you'll always know.

Status — what it's doing, which auction it covers, when the next one is, and how many people are in range right now

Name — what you call this counter, so you can tell several apart in your portal. Set it here or in the portal; the last change wins

Hover text — turns the floating text above it on or off. It stays as you set it; you can also change it in the portal, and the last change wins

Reset — clears a stuck state and checks in again, keeping its serial, its assignment and your settings. If an auction is running it sends what it has collected first

Delete — removes it for good. It asks first

More than one counter

Rez as many as you like — one per auction floor. Three sims means three counters, each assigned to its own auction, listed separately in your portal.

Don't point two counters at the same auction, or you'll count the same crowd twice.

Range

30 metres by default, measured from the counter. Change it in the portal if your floor is bigger; the counter picks it up on its next check-in.

It only counts people on the same parcel as itself. If your auction floor spans two parcels, people on the far side won't be counted.

When your figures appear

At the end of the auction, not during it. Everything is sent in one go when the window closes, then appears in your portal under Analytics.

A typical figure needs three auctions before it shows — one quiet Saturday shouldn't define your house.

If it isn't working

"No business found for this avatar" — the avatar who rezzed it isn't linked to your SLCompare business. Contact us and we'll sort it.

"Open the Auctions tab in your portal first" — your business hasn't got an auction house record yet. Open that tab once and it's created.

"Counting needs the Premium auction plan" — the counter is set up correctly and assigned; the plan is what's stopping it. It ships with every auction plan but only counts on Auctions Premium and above. That's the auction plan, separate from your market plan — a market on Premium still needs an auction plan for the counter to work.

There's nothing to reassign and nothing to re-rez: upgrade in the Auctions tab of your portal and the counter picks it up on its own within about fifteen minutes, turning grey and reporting Ready.

Nothing happens at all — check the sim allows scripts, then touch it and choose Reset.

Updating your Crowd Counter — swapping in a new version without losing your auction or your figures